Introduction

At Swarize, we value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy outlines how Swarize collects, uses, shares, and processes your personal data through the Swarize website (www.swarize.in).

By accessing or using our Platform, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our Platform.

Swarize is an online E-commerce platform that enables users to buy and sell products efficiently. Please note that we do not support Cash on Delivery (COD) or Return to Origin (RTO) services. All transactions are prepaid to ensure smooth and secure operations.

Collection of Your Information

When you use our Platform, we collect and store information that you provide to us. This includes:

• Personal Information: Name, email, phone number, billing/shipping address, payment details, and account credentials.
• Transaction Data: Purchase history, browsing activity, and preferences.
• Technical Data: IP address, browser type, device details, and usage patterns.
• Communication Data: Messages, inquiries, feedback, and support requests.

We may collect additional data when you participate in promotions, surveys, or contests.

Use of Your Information

We use your data for the following purposes:

• To process orders, payments, and deliveries.
• To improve user experience and provide customer support.
• To personalize content, offers, and recommendations.
• To send marketing communications (with an option to opt-out).
• To detect fraud, ensure security, and comply with legal requirements.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience by:

• Recognizing returning users.
• Storing preferences for future visits.
• Analyzing site traffic and user behavior.

You can manage cookie preferences through your browser settings.

Sharing of Personal Data

We may share your data with third parties in limited and necessary circumstances to ensure the smooth functioning of our e-commerce platform. This includes:

• Third-Party Service Providers: We may share your personal data with payment gateways, logistics providers, and customer support services to process payments, fulfill orders, and handle customer queries efficiently. These partners are required to maintain confidentiality and use the data strictly for the intended purpose.
• Business Affiliates for Advertising & Promotions:Swarize may collaborate with trusted business affiliates to offer targeted promotions, advertisements, and discounts based on your purchase history and browsing behavior. This allows us to provide personalized marketing content and enhance your shopping experience.
• Legal authorities We may disclose personal data when required by law, such as to comply with a legal obligation, court order, or government request. This includes fraud prevention, investigations, and ensuring compliance with legal and regulatory frameworks.

We do not sell, trade, or rent your personal data to third parties for independent commercial purposes. Any sharing of data is conducted with strict security measures to protect your privacy.

Security Measures

At Swarize, we prioritize the security of our users’ personal and financial information. To ensure safe transactions, all payments are processed through trusted and encrypted payment gateways like Razorpay. Since we do not support Cash on Delivery (COD), all transactions are prepaid, significantly reducing the risk of fraudulent activities. Additionally, we do not store card details on our servers, ensuring that sensitive payment information remains protected.

We use SSL (Secure Sockets Layer) encryption to safeguard data during transmission, preventing unauthorized access. User information, including passwords and personal details, is securely stored using encryption techniques. To further enhance security, we encourage users to create strong passwords and avoid sharing their login credentials. In the future, we may introduce multi-factor authentication (MFA) for added protection.

To prevent fraudulent transactions, Swarize implements automated fraud detection systems that identify suspicious activities. Orders flagged for unusual behavior may require additional verification before processing. Personal data is stored in secured databases with restricted access, ensuring that sensitive information is never shared with third parties except for authorized payment processors. Additionally, we verify sellers before allowing them to list products on our platform, reducing the chances of scams or counterfeit products.

By implementing these security measures, Swarize ensures a safe, reliable, and trustworthy platform for both buyers and sellers. Protecting user data and transactions is our top priority, and we continuously enhance our security framework to provide a seamless shopping and reselling experience.

Your Rights

At Swarize, we believe in transparency and giving our users control over their personal data. As a user of our platform, you have specific rights regarding your information, ensuring that your privacy and preferences are always respected:

• You have the right to access the personal information associated with your Swarize account. This includes details such as your name, email address, contact number, and billing or shipping addresses. If any of your information is incorrect, outdated, or incomplete, you can update it through your account settings. Keeping your details accurate ensures smooth transactions, timely deliveries, and a seamless shopping experience. If you require assistance in modifying your data, you can contact our support team.
• You may request the deletion of your personal data if you no longer wish to use our services. However, please note that certain information may be retained for legal, regulatory, or security reasons, such as records of past transactions, tax purposes, or fraud prevention. If your data is eligible for deletion, we will process your request and remove all personally identifiable information from our active databases. Some anonymized data may be retained for research and analytical purposes, but it will not be linked to you in any way.
• Swarize occasionally sends promotional emails, special offers, and important updates related to our platform. If you no longer wish to receive marketing communications, you have the right to withdraw your consent at any time.

To exercise any of these rights or if you have concerns regarding your personal data, please reach out to our support team at swarize4@gmail.com. Our team is dedicated to ensuring that your rights are upheld and that your data is handled securely and responsibly..

Children’s Privacy

At Swarize, we prioritize the safety and privacy of all our users, including minors. Our platform is designed exclusively for individuals aged 18 years and above, and we do not knowingly collect, store, or process personal data from children under this age. If you are a parent or guardian and believe that a child under 18 has provided personal information on our platform, we urge you to contact us immediately. Upon verification, we will take prompt action to remove the data and prevent any further collection. Ensuring a safe and responsible online environment is one of our core commitments.

Data Retention

We retain personal data only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy. This includes processing orders, providing customer support, improving user experience, and complying with legal obligations. Once the data is no longer needed, we securely delete or anonymize it to prevent identification. Certain records, such as transaction history, may be retained for tax, legal, or fraud prevention purposes, even after an account is deactivated. Additionally, we may store anonymized or aggregated data for research and analytics, which helps us improve our services while ensuring that no personally identifiable information is linked to any user.

Changes to this Policy

To stay aligned with evolving laws, industry standards, and business practices, we may periodically update this Privacy Policy. Whenever changes are made, we will post the revised version on this page with an updated "Last Revised" date to keep users informed. In cases where significant modifications affect how we handle your data, we may provide additional notifications, such as sending an email or displaying a notice on our platform. We encourage you to review this policy regularly to stay informed about how we protect your privacy. Your continued use of our platform after updates to this policy indicates your acceptance of the revised terms.

Contact Us

We value your privacy and are committed to addressing any questions or concerns you may have regarding this Privacy Policy. If you require clarification, need assistance with your personal data, or wish to exercise your rights, please do not hesitate to reach out to us:

• Email: swarize4@gmail.com
• Address: Swarize, Nashik, Maharashtra , India.