Collection of Your Information

When you use our Platform, we collect and store information that you provide to us. This includes:

• Personal Information: Name, email, phone number, billing/shipping address, payment details, and account credentials.
• Transaction Data: Purchase history, browsing activity, and preferences.
• Technical Data: IP address, browser type, device details, and usage patterns.
• Communication Data: Messages, inquiries, feedback, and support requests.

We may collect additional data when you participate in promotions, surveys, or contests.

Use of Your Information

We use your data for the following purposes:

• To process orders, payments, and deliveries.
• To improve user experience and provide customer support.
• To personalize content, offers, and recommendations.
• To send marketing communications (with an option to opt-out).
• To detect fraud, ensure security, and comply with legal requirements.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience by:

• Recognizing returning users.
• Storing preferences for future visits.
• Analyzing site traffic and user behavior.

You can manage cookie preferences through your browser settings. For details on the specific cookies we use, refer to our cookie policy (if available).

Sharing of Personal Data

We may share your data with third parties in limited and necessary circumstances to ensure the smooth functioning of our e-commerce platform. This includes:

• Third-Party Service Providers: Payment gateways, logistics providers, and customer support services to process payments, fulfill orders, and handle queries. These partners are required to maintain confidentiality and use the data strictly for the intended purpose.
• Business Affiliates for Advertising & Promotions: Trusted affiliates to offer targeted promotions, advertisements, and discounts based on your purchase history and browsing behavior.
• Legal Authorities: We may disclose personal data when required by law (court order, government request) for fraud prevention or legal compliance.

We do not sell, trade, or rent your personal data to third parties for independent commercial purposes. Any sharing of data is conducted with strict security measures to protect your privacy.

Seller’s Margin & Profit Calculation

At Swarize, sellers have two common ways to sell and earn. Below we explain the 'Selling Your Own Products' flow and show an example.

Selling Your Own Products

If you have your own products, Swarize will handle the shipping. Your earnings are calculated as follows:

• Selling Price: You set the price considering shipping and platform fees.
• Platform Fee: A commission of approximately 5–15% is deducted per sale.
• Shipping Fee: Swarize deducts delivery charges based on location & weight.
• Final Profit: You receive the remaining amount after deductions.

Example Profit Calculation (Own Product)

Important Seller Guidelines

• Sellers can list their own products through Swarize.
• Ensure your listed products are available and accurately described.
• Price products smartly to cover costs and maximize earnings.

Tip: Keep shipping & platform fees in mind while setting prices to avoid negative margins.

Security Measures

At Swarize, we prioritize the security of our users’ personal and financial information. To ensure safe transactions:

• All payments are processed through trusted, encrypted gateways (e.g., Razorpay).
• We do not support Cash on Delivery (COD) to reduce fraud risk; transactions are prepaid.
• We do not store card details on our servers — sensitive payment information is handled by payment partners.
• We use SSL/TLS encryption to protect data in transit and encryption techniques for stored sensitive data.
• Automated fraud detection systems monitor suspicious activity; some orders may require additional verification.

We continually enhance our security posture and may introduce options like multi-factor authentication (MFA) in the future.

Your Rights

As a user, you have certain rights regarding your personal data. These include:

• Access: You can request and access the personal information associated with your account (name, email, contact, addresses).
• Correction: Update incorrect or outdated information via your account settings or by contacting support.
• Deletion: Request deletion of personal data where permitted; certain records may be retained for legal or tax reasons.
• Opt-Out: Withdraw consent for marketing communications anytime.

To exercise these rights, contact our support at swarize4@gmail.com.

Children’s Privacy

Swarize is intended for users aged 18+. We do not knowingly collect personal data from children under 18. If you believe a minor has provided personal information, contact us and we will take steps to remove it.

Data Retention

We retain data only as long as necessary to fulfill the purposes described (order processing, support, legal obligations). Afterward, we securely delete or anonymize personal data. Transaction history may be retained longer for legal or tax compliance.

Changes to this Policy

We may update this Privacy Policy periodically. When changes occur, we will publish the revised policy with an updated "Last Revised" date. Significant changes affecting data use will be communicated to users via email or site notice.

Contact Us

For questions about this policy or to exercise your data rights, contact:

• Email: swarize4@gmail.com
• Address: Swarize, Nashik, Maharashtra, India